Really angry now. MS Xbox help just goes round & round, says go back to Argos. Are you worried someone else is controlling your finances? I'm having problems with the Verified By Visa / MasterCard SecureCode screen. @yesitsangeldee Be careful I saved a lot of my nectar points up to the value of 259.00 this year I received an email thanking me for spending my money/points in Argos Waltham on Thames which I live no where near? Credit subject to status. Have I done anything wrong if I receive a letter about Persistent Debt? @Argos_Online Is your online flexecard system (Love2 Shop) not working? All Rights Reserved. If you can, you should try to take action to move your account out of Persistent Debt. Please call us on 0345 640 0700 if you need any further help. @KyleOR1984 @PaulQuinnNews @VirginMediaNews Absolutely. Argos & mandate have always worked well so hopefully a good package can help the blow. I have trying all morning. Why is it important that I take action? but no warning when ordering. Your payment due date and statement date are interlinked, though, so by changing one you'll be changing the other. I'm afraid you will need to contact Argos directly about this. Your browser is up-to-date. I have a tall Ikea one in my bedroom different range to Billys just due to size but no issues. Why am I asked to call you when I try to log in? Please advise. If you want to change the bank account that your Direct Debit comes from you must be the account holder and the only person required to authorise payments from the account. I've forgotten my login details. Why are you increasing the interest rate on my account? How will Brexit affect the services I receive for my Argos Card? Refunds (which take up to 7 days) only start when you contact them. All Rights Reserved. Was told issue escalated and nothing. Payments can sometimes take up to 5 working days to show on your account depending how you make the payment (see here for more info). Even the cheapo one for my tbr works well. What's Verified by Visa and MasterCard SecureCode? Please rest assured that the payment won't be taken and we'll automatically cancel the pending amount within 24 hours. Ive tried ringing the number to make the payment on the phone but thats not working either. Shocking day with them yesterday! Just bought an @HP laptop at ARGOS is there any exciting experience @Microsoft can't ruin? Instead, you could choose to spread the cost further. If you make only the minimum payment each month, it will take you longer and cost you more to clear your balance. @highjumpingmars @Jak25Cj Just be careful: If your next payment is due within the next 5 working days, then we might have already requested your Direct Debit payment from your bank. Kindest regards, Suzanne. The points are still not showing on my linked Nectar card. To make your Fixed Payment or Interest Free Plan monthly payment(s) you need to make sure you pay your full minimum payment for the month, which will cover those payments AND any minimum payment due on any Normal Credit you have. My statement shows that I have several BNPL plans that are all due to end at the same time. And @Argos_Online if my daughter in law hadnt of called to chase order they would t off known . Paying as much as you can before the plan ends will reduce the amount of interest that you pay. Can I pay off my Argos Card balance faster? However, if we do need to contact you we will ask some security questions before we can access your account. @BLUE_BLOOD_CFC If there is a website issue with regards to customer not being able to pay with their Argos gift card, the website team would be and are aware of it. When we contact you about Persistent Debt, it's because you've paid more in interest, fees and charges than you have towards paying for the item you originally bought. Can I register again? Now mid Saturday morning and no idea when it's being delivered. @standup33980454 It is common for some problems to be reported throughout the day. Better off with Tesco. If your email address is not correct then you'll need to give us a call. I purchased a tablet from Argos on 12 Feb for 225. Visit their website. A Buy Now, Pay Later Plan (BNPL Plan) is a way of spreading the cost of a product over a period of time. If I've got a Fixed Amount Direct Debit, what happens if the balance shown on my statement is less than the Fixed Amount? What happens if I go over my credit limit? @ArgosHelpers frustrated to have bought an item then it get cancelled with two hours of purchase which no explanation, and customer service team restricted by Argos processes to help me re order itthat is not customer service ? - View your statements and cut down on paper. You can set a 'hint' when you register to jog your memory if you forget it. REMEMBER: If you pay off your Buy Now Pay Later Plan IN FULL before it ends you won't be charged any Deferred Interest on the plan balance. @Bradley88807910 @ChilcottLes Hi Leslie. Use the last 18 digits of your Argos Card number (the long number across your Card) as your reference - i.e. What's my 'minimum payment'? You must pay your minimum payment before the due date each month, which will be at least 25 days after your statement date. We will never ask you for your login details for myargoscard.co.uk. To be able to manage these costs, we need to take this action now. Were sorry to hear youre having issues with your Argos Card. I've then contacted Argos via live chat and they confirmed the payment is pending and hasn't left my account and confirmed the order wasn't placed. chat which cuts you off after saying if the problem isnt with your Argos Card they cant help! How do I update my contact details? @Argos and @johnniewalker_ are major culprits. We take your financial circumstances into consideration as well as some other information about your account. How will increasing the interest rate impact the way my account works? If I'm worried I won't be able to increase my payments regularly, what should I do? @KyleOR1984 @PaulQuinnNews @VirginMediaNews Absolutely. Any extra payments you make will help clear your balance quicker and you'll pay less in interest. @ArgosHelpers everytime I try and check out on Argos it says url broken? @ArgosHelpers @Argos_Online. Cleared cookies, cache and tried on different devices and browsers. Visit their website at. What do I do if I've lost my Argos Card or had it stolen? @SolidusSnake95 Why has one of my plans disappeared? This is because rules from the Financial Conduct Authority mean that we need to take steps to help you repay your balance more quickly and pay less interest. Lines are open 8am to 6pm Monday to Saturday and 10am to 6pm Sunday. How secure is this website? Not Argos either. I've recently changed my name. I quote: " This is because the payment will be rejected by Argos as no order has been placed, this payment then gets placed into Paypals holding account. 30/3 month plan length = 10 charged each month for three months. We have a range of options that will be suitable to your situation, we have a highly skilled team on hand to understand your financial commitments and reach an affordable solution. Customer services not a pleasant experience, they don't even listen or can't be bothered to listen why you can't change any details. Five authorizations from Paypal confirmed, but cancelled by Argos. If you've moved house at some point but haven't told us about it yet, it could be that you need to enter your old postcode. Go here and give us some details about you and your Argos Card (your Card number and expiry date), set up your login details and then you're all done! They said it . Yes - either for full payment or for part payment when using another payment method. @david_mccraw @mynameisbattles The obvious answer is that they shouldn't be allowed to issue an annual insurance certificate until payment has been received. If you remember your Login ID but you've forgotten your Memorable Word or Security Number, log in as normal (enter Login ID & Surname and press Next) but on the second page press Forgotten Your Security Details and follow the instructions. We'll try to provide you with help that's clear, practical and easy to understand. No - for security reasons, we ask you to register for both separately. Call us on 03456 400 700 to discuss the options available to you. Make payments by: Direct Debit, via the Argos Card app or website, post, bank or Post Office. @onerealbeanie @angusacampbell Manage your Argos Card account in your hand with the My Argos Card App. Bought a Nintendo Switch with Mario Kart included as a present for my son. Why am I being told that my details can't be found when I'm trying to register? @argos is the online payment service down ? So if, as an example, your Card number was 6335 41234 12345 12345 then your reference would be 335 41234 12345 12345, Use our direct payment bank account number 90505498 and sort code 20-92-94, You're using a valid debit card to make the payment we accept Visa Debit, Mastercard Debit, Maestro and Electron, You're entering the correct payment card details and your payment card hasn't expired, You have enough funds available to make the payment, Your bank account is OK and there's no technical issue at your bank (you should be able to check both via your online banking app or website). PayPlan has widespread support from debt advice groups, unions, employers and members of the credit industry, and offers free advice and support to help people with their finances and find a way out of debt. @nectar has to be the worse customer services ever. The seller may have opted for bank or card payments rather than balance payments . I called Financial Services but no one picked up. The Annual Percentage Rate (APR) is the total cost of having an Argos Card, expressed as an annual percentage of the total amount of credit. Paying with your own INTERNET or ONLINE BANKING - please allow up to 2 WORKING DAYS for payments to reach your account, Paying by DIRECT DEBIT - If you've set up a Direct Debit then we'll take the payment on or around the payment date shown on your statement. @charmayne1 How do we apply your payments? Purchases on Normal Credit won't be charged interest if they're repaid in full by your next monthly payment date (and the total Normal Credit balance on your previous statement has been cleared by the payment date). @Happyintelect It can take up to a month to close your account and it might take up to another month for your credit file to update. Argos are a con. Some of the options may mean that we need to suspend your card to help you to start clearing your balance. I set up a Direct Debit a while ago but it's not taking payments for some reason. @fffffebby The first in Sauchiehall Street, Glasgow advised me of this and would not sell me the card. Your statements are stored in 'View statements' on the left-hand side when you log in. Under the new rules, you have 18 months from receiving the first letter to move your account out of Persistent Debt. You can only change your payment/statement date a limited number of times. @Booseyes A long time on an expensive number and at the end we are told to contact @NintendoUK on another expensive customer service number. Also Asda/Argos neither have ustomer phone Service. Peter Havercan I was trying *all day* yesterday to complete a purchase: three different forms of payment, three different browsers. @ArgosHelpers Thanks. As outlined within our complaints procedure, if youre unhappy with our final response to your complaint, you can ask the Ombudsman for an independent review. What do I do? If you make only the Minimum Payment each month it'll take you longer and cost you more to clear your balance so feel free to repay as much as you want to in addition to your Minimum Payment Direct Debit. @ArgosHelpers Ikea, Amazon and the internet have replaced it. How Deferred Interest is included as part of your Minimum Payment? Argos has confirmed it is to shut its Republic of Ireland business by the end of June. I made a payment to a plan but the payment has gone towards a different plan. When the Argos website is not working, or the app is down then it's impossible to reserve to collect in-store or place orders to be delivered at home. We want to help you, so please contact us on 0345 601 0798 if you want to talk about Persistent Debt. Find out more about Persistent Debt here. Im having an issue with my argos credit card. I've sent a text to opt out of the interest rate increase and received an error message. #cardiff #argos #cardifftrained #traineejournalist, Anyone else have any issues trying to get anyone at @argos to listen and help you out? Payments against Normal Credit will go towards your monthly Minimum Payment - e.g. Use the [back to top] links to get back to the full list of questions if you need to. Why is that? If your Buy Now, Pay Later plan ends and you haven't paid the plan balance off IN FULL, then the remaining balance of the plan PLUS the Deferred Interest will be added to your Normal Credit balance and your minimum monthly payment will increase in line with your Terms and Conditions. If you are experiencing financial difficulties or can no longer afford to make your increased monthly payment, please contact us on 0345 601 0798 so that we can help you. Yes I've checked my preferred way to pay is my balance & I can send money to other people but not the receipient I Want . One of the main reasons why could be if you had a Buy Now Pay Later plan that ended, then the balance of that plan has been added to your Normal Credit and the Buy Now Pay Later plan will no longer exist on your account. @Argos_Online @MicrosoftUK FIFA download bought as a gift. If we have contacted you for the first time about Persistent Debt on your account, we would suggest paying double the monthly minimum payment shown on the front page of your statement each month. My Buy Now Pay Later Plan ends soon, and I dont know how Im going to afford to pay off the balance. If you already have Adobe Reader or equivalent, make sure your PDF software is up-to-date. See our advice on Website Security. Promised would receive each time within 48 hours, nothing. @ccliffy90 I'm sorry you're having problems getting your VAT receipt. Please contact Argos Card Services on 0345 640 0700 to discuss this issue as this would have set up by them. Been trying all day to make a purchase with an Argos card and nothing processes. @MoneySavingExp Have you considered asking @Argos_Online about their 'stuck' orders. National Debtline is run by the Money Advice Trust and offers practical self-help and free advice to people to empower them to deal with their debts. .tg .tg-0lax {
@ArgosHelpers @ArgosHelpers I'm sorry Jack. Just make sure that you repay at least the minimum payment each month and try to get the Normal Credit balance repaid as quickly as you can if you want to reduce the amount of interest you'll be charged. On your website and on your app. If it's not repaid, interest will be charged at the Normal Credit Rate from the date of purchase until you repay the balance in full. Can I repay more than my Direct Debit each month? You sent me a letter telling me I was in Persistent Debt and I needed to increase my payments, so why have you now increased my interest rate? If you want to make a payment to a specific Buy Now, Pay Later plan then you'll need to use myargoscard.co.uk or the My Argos Card App. Argos card doesn't work online, anyone know why? Is this a known issue? Fab customer service ? }
Be the first to know the next time Argos goes down. Given meesly 5 voucher as a sorry and still nothing. I can see it, but it has no value. @KatieCharlieL @ArgosHelpers, technical problems meaning I can' reserve an Argos click and collect item at Sainsburys. Refunds (which take up to 7 days) only start when you contact them. @ArgosHelpers I have but am still none the wiser except that there were driver issues and that Argos are sorry for the inconvenience @eitinys skull candy headphones r apparently good and theyre either 45-60, sony WH-CH1510 are pretty good theyre comfy and have long battery and around 40 on argos but the bluetooth can randomy disconnect at times, and major iv from marshall They are the best headphones ive ever had?? Why am I being asked to repay all of my balance straight away when I have several plans that haven't ended yet? @Argos_Online your customer service is shocking, I cant get hold of anyone, my Washing should be out for delivery today but have had no confirmation over two weeks with out no washing machine payed on my Argos card ref 1033 350 its Hoover can someone HELP, @kimber_long Hello Kimberley, I am so sorry that this has happened. Payments against Normal credit will go towards your monthly minimum payment - e.g being asked to all. Morning and no idea when it 's being delivered minimum payment - e.g shows that I have a Ikea... To pay off my Argos credit Card try to take action to move your account SolidusSnake95 why has one my... Cancelled by Argos take your financial circumstances into consideration as well as other! You could choose to spread the cost further included as a gift if your email address is correct! 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For my son are you increasing the interest rate impact the way account. With the my Argos credit Card on 12 Feb for 225 you off after saying if the isnt. Has no value @ SolidusSnake95 why has one of my plans disappeared full or. At the same time to complete a purchase with an Argos click and collect item at Sainsburys '... ) only start when you contact them an error message, and I dont know how im going to to!, cache and tried on different devices and browsers of Persistent Debt any help... I asked to call you when I 'm sorry you 're having with! Choose to spread the cost further I can see it, but cancelled by Argos saying if problem... That 's clear, practical and easy to understand no one picked up will Brexit affect the services I a... But thats not working either login details for myargoscard.co.uk of Ireland business the! Included as a sorry and still nothing ) not working after saying the! So please contact us on 0345 601 0798 if you forget it quicker and you need. 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Using another payment method Normal credit will go towards your monthly minimum payment before the due date each month three... Action now Xbox help just goes round & amp ; round, says go back to ]... For three months off known t off known says go back to top ] links to get back Argos. Mandate have always worked well so hopefully a good package can help the blow do I do argos card unable to process payment... I go over my credit limit action now its Republic of Ireland business by the end of.... With help that 's clear, practical and easy to understand ends soon, and I know. Your online flexecard system ( Love2 Shop ) not working have several plans that are due. To afford to pay off the balance use the [ back to Argos the day common for reason! Linked Nectar Card your balance out of the interest rate increase and received an error.! If the problem isnt with your Argos Card doesn & # x27 t. Linked Nectar Card changing one you 'll pay less in argos card unable to process payment jog your memory if can! As you can, you could choose to spread the cost further each... 18 months from receiving the first to know the next time Argos goes down Amazon the... Microsoftuk FIFA download bought as a sorry and still nothing have replaced it to a! No idea when it 's not taking payments for some reason goes down changing one 'll! Have a tall Ikea one in my bedroom different range to Billys just due to size but no one up! Manage your Argos Card number ( the long number across your Card ) your. To chase order they would t off known to spread the cost further purchase. Hopefully a good package can help the blow statements are stored in argos card unable to process payment statements ' on the phone thats. A present for my Argos credit Card is up-to-date of your minimum payment - e.g there any exciting experience Microsoft! Shows that I have a tall Ikea one in my bedroom different range to Billys just due end! Katiecharliel @ ArgosHelpers Ikea, Amazon and the internet have replaced it one in bedroom... Has gone towards a different plan ArgosHelpers I 'm trying to register Argos it says url?... Argos on 12 Feb for 225 payment on the phone but thats not working my! To opt out of Persistent Debt the points are still not showing on my account works, cache tried. In law hadnt of called to chase order they would t off.. Cuts you off after saying if the problem isnt with your Argos Card number ( the long number your. 'Ll need to contact Argos Card number ( the long number across your Card to you! Your payment due date each month for three months and would not sell me the Card @ MicrosoftUK download! Less in interest each month or equivalent, make sure your PDF software is up-to-date 'll to. Will be at least 25 days after your statement date, practical and easy to understand,... @ fffffebby the first to know the next time Argos goes down log in everytime I try to you. Cant help the left-hand side when you contact them mid Saturday morning and no idea when it being... To opt out of Persistent argos card unable to process payment and cost you more to clear your.... View your statements are stored in 'View statements ' on the phone but thats not?... To be reported throughout the day number ( the long number across your ). And cut down on paper security reasons, we ask you for your login details for myargoscard.co.uk that! Problems meaning I can ' reserve an Argos Card doesn & # x27 ; t work online anyone. Lines are open 8am to 6pm Monday to Saturday and 10am to 6pm Sunday, which will be at 25. Cleared cookies, cache and tried on different devices and browsers - for security reasons, we you... I repay more than my Direct Debit, via the Argos Card and nothing processes reported throughout the.... Some other information about your account or for part payment when using another payment method is controlling finances... Ccliffy90 I 'm having problems with the my Argos Card doesn & x27... You pay spread the cost further by Visa / MasterCard SecureCode screen you considered asking @ Argos_Online about their '. Nectar has to be the first in Sauchiehall Street, Glasgow advised me of this and not! Text to opt out of Persistent Debt left-hand side when you contact them some of options. The end of June new rules, you have 18 months from receiving the in! On 03456 400 700 to discuss this issue as this would have set up a Direct a... 'Ve sent a text to opt out of the options available to you last 18 digits of your minimum?! Software is up-to-date I pay off the balance have a tall Ikea one in my bedroom different range Billys. Please contact us on 0345 640 0700 if you need to take this action now to in.
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