If you choose to keep it, you'll owe $125 for the modem and between $75 and $150 for the wireless router. After multiple phone calls, and multiple technician visits, they were never able to get the services working, claiming the exterior main line was damaged. Never got to speak to a manager. All trademarks and service marks are the property of their respective owners. Their accounting system has a serious flaw. Antennas Satellite Equipment & Systems-Repair & Service Satellite Equipment & Systems. He said he could lower it after I wanted to discontinue the service. Close modal. I could of just said heck with it and took the equipment but I did the right thing and did what y'all asked me to. We explain under which circumstances you might consider investing in your own equipment, and what to do if Suddenlink puts up a fight. Where? I thought this odd and hung up. Antennas Telephone & Television Cable Contractors Communications Services. If you cancel your Suddenlink internet service, you must return your equipment or pay for it. Find nearby suddenlink stores. Based on the equipment replacement fees Suddenlink charges, the modem is worth $100 and the router is worth $80. (But you still wont own them!) Pricing varies by location and availability. Even though most companies send you a combination, having separate devices will save you money long term because your router typically needs to be replaced more often because of technological improvements and Wi-Fi upgrades whereas the modem will last until such time as it breaks down. So then we rescheduled for the 3rd time for today July 13th and no one showed up. Google Maps is a web mapping service developed by Google. Suddenlink is scamming people! Our star ratings are based on a range of criteria and are determined solely by our editorial team. The machine has a certain degree of danger, please pay attention to safety. Yes, you can rent the equipment from your internet provider. Not only did they not credit the fraudulent charges, they added the $70.41 credit that went back to my credit card to the current months charge, and other HBO charges. Unsubscribe easily. Keep reading to learn how. You call them to cancel your service but won't cancel your service until you bring in the equipment! That's fine but if you get in to return your equipment just 1 day after your billing cycle starts you will be charged for an entire month of service you don't use! Since Suddenlink bills on a month-to-month basis, you're not committing to the bundle if you feel it's not working for your devices or your budget. I was with the Suddenlink (Willis, TX) for 6 years and they were bad but they had monopoly and we didn't have any choice. If this country worked with the sincerity and expertise of FairShake we would be in great shape! Please note that any changes will become effective 14 calendar days from the date that IANA sends notification to UIIA Motor Carriers. Wi-Fi 6E: What is it and how can it help you? Centurylink Modem Return to Store. Suddenlink stores locations in database: 2 For long hair, remember to tie your hair with a rubber band. Advertised vs. actual internet speeds Are you getting the internet speeds you pay for? The offers that appear on this site are from companies from which Allconnect.com receives compensation. I understand how it would be frustrating to deal with service issues like that. The store, From Business: At SatPro Wireless, every single one of our installations and products are backed by the best support and service of Texas. First call to Suddenlink billing claimed they could not credit until retention took care of the cancellation, and then retention wasted a whole half hour arguing to send a technician out to fix the repair. I asked to get a admin on the phone that can answer and of course they can't. Very sneaky and not client oriented. I was told from Suddenlink I was not going to get free installation even though I received a email stating free installation. All around worst providers ever. Customers can pick the option that meets their needs and budget, and they have the option to purchase internet service separately or bundle it with cable and mobile streaming services. Because the just take a payment for a month of no use! However, plans and pricing can vary depending on where you live. If youre looking for reliable internet at a fair price, Suddenlink is worth a look. I have paperless billing and when I checked my account I saw I was still being charged for it. They give you a cable modem, power adapter, coaxial cable, Ethernet cable, and two-way cable splitter (This equipment isnt free! Hello, Allen! Filters. Whether you do business in Louisiana or Laos, weve got you covered with comprehensive, reliable data. Hey, Tetiana! Last year May 2021 I called to cancel my service and waited 3 1/2 hours and got a representative and asked them to cancel my service after being passed to two different people. Take your complaint beyond customer service and get a real resolution. For them to repair/resolve their own internet issue? YEARS IN BUSINESS (972) 636-4444. From Business: Optimum Internet 500 Starting at $59.99/mo. Called customer service again, after talking to a couple of people one of them was able to look into it, no I only had one piece, the other piece they were talking about was customer owned. You can drop off prepackaged FedEx return packages at any drop off location. All Rights Reserved. Attach the prepaid shipping label to the return kit. Ari Howard 3 min read. The company has fast internet speeds, and most plans wont increase in price over time. . If you qualify, you can receive a subsidy of up to $30 per month off the price of your internet services. Do I need both? 2850 Ridge Rd. Reset Apply. In fact, this is standard and will be automatically shipped to your house once you sign up for a new account. 891 Streetman Rd. In 2020, Google Maps was used by over 1 billion people every month. Their only response back to me is that I was told this would happen when I called to disconnectwhat? If you plan to stay with Suddenlink for longer than 18 monthsor to keep the equipment afterthen it makes fiscal sense to purchase your equipment because you can save yourself that $10 fee which means that every subsequent 18 months you are saving yourself the total cost of the Suddenlink equipment. (But you still won't own them!) Then I get a call the next day saying I still owed money $89.60 to be exact. Unsubscribe at any time. Thanks! Suddenlink. If you recently purchased a new contract from Suddenlink or signed up for improved internet, you have the opportunity to rent a wireless router modem or gateway from Suddenlink or buy it yourself. If you are ready to save yourself money and invest in personal equipment, its up to you to do research. Optimum currently only allows customers to cancel their internet and television service over the phone. We present information collected independently from official provider websites. I called more than a month in advance to find out what the procedure was to avoid fees and payments. Extremely upset with the actions of this company and their technicians. However, theyll notify you a month before the promotional rate expires, so it wont be a surprise on your bill. Suddenlink combines internet, cable, mobile and audio services in one easy-to-manage platform. I since then was able to get ATT internet service after their failed installation. Returning equipment properly will keep your credit cool. Optimum allows customers to cancel their internet and television plan at any time. The company will be expanding its services in August 2022 to include many Optimum coverage areas, including the Northeast. So I had maintenance return every single piece of the equipment to the leasing office of my apartment because I've been living in Sa and because they couldn't walk into someone apt and pick it up (apparently). I have been with Suddenlink about a year and a half. This guide will provide you with all the details you need about SuddenLink. 3000 Charleston Town Center, Charleston, West Virginia - WV 25389. Preferred listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. The differences I have called my bank and had my card discontinue the money they pulled for the extra month when I return the equipment and day after the billing cycle Count on accurate, real-time location information. Antennas Cable & Satellite Television Internet Service Providers (ISP) (469) 757-4114. The teacher will demonstrate, explain and guide step by step, You can make your own baby hairy kids or various patterns by yourself, If it is still unfinished, you can entrust a teacher to complete it instead, the processing fee is $800, or take away the unfinished product directly, The finished product of this class: carpet x1, Single frame size: about 4545 cm, you can make the pattern you want, Double frame size: about 6060 cm, you can make the pattern you want, In order to ensure that all participating students can bring home the complete work, please refer to the above "How to choose the picture file?" They got more done in a few weeks than I did in over two years. 2023 FairShake. Here is the correct number to call, based on your location: Bronx, Brooklyn or Westchester: (718) 860-3514. That is when the real fun began, impossible to talk to the same person twice, the one that said, "Call me if you have any issues," they pass you around, they assure you, they all say the same, "our policy states.." "Why do you think I started calling so soon, to find out about your policy, why do I want to pay for a whole extra month when I'm no longer on the same state and phone and internet services were cancelled? TDS Telecommunications LLC (TDS Telecom/TDS ) is a wholly owned subsidiary of Telephone and Data Systems, Inc., a stable and reputable provider.Since 1969, TDS has outfitted businesses nationwide with voice, data, internet, collaboration and cloud solutions, while building an industry-wide reputation for delighting customers with local and . Enter a location to find a nearby nearest suddenlink store. Enter your information and get updates on popular Allconnect offers in your area. Finally, yesterday (after 20 hours with no internet service), Suddenlink tells me the case is "escalated" and should be resolved within 24-48 hours?!?! Contact a location near you for products or services. From 18:31, a one-hour overtime fee will be charged. If you spring for the Premier TV package, you'll get HBO Max included, just like Suddenlink's competitor AT&T TV offers.. Suddenlink ranked about average in our TV customer satisfaction survey.Suddenlink customers liked the DVR and user experience, but we aren't big fans of Suddenlink's TV equipment. Sent an email with all kinds of detail as to what has been happening, wait two days to see if anyone reviews recordings of phone calls or anything and gets back to me. Hi Clara. Well we were on the phone for another 35 minutes and I accepted his forth lowest price offer out of frustration and being on the phone for over 4 hours. When we spoke to customer service, they couldnt provide the precise number of states the company will service at this time (July 2022). All Rights Reserved. If we send you a return kit. I purchase the 1g internet package on July 2nd and with the sales person telling us all we needed to do once we receive the modem was to call for activation. How do I know I can trust these reviews about Suddenlink? Terrell (1) Tyler (2) Victoria (1) Willis (1) 1-866-347-4784. . Choose a FedEx Office location for AT&T Returns Step 1: Choose a nearby FedEx Office . Thanks to the Art Project, you can visit The Palace of Versailles, stroll around the White House and enjoy the National Museum of Tokyo. So on and so forth, In response to the pneumonia epidemic, entering the workshop requires body temperature measurement and hand cleaning These factors are similar to those you might use to determine which business to select from a local Yellow Pages directory, including proximity to where you are searching, expertise in the specific services or products you need, and comprehensive business information to help evaluate a business's suitability for you. With street view and indoor maps, you can take a peek before you go in person. Please try to arrive 15 minutes early. Bilateral Contract Administration Services, Driver Vehicle Inspection Reporting Service, Uniform Intermodal Interchange & Facilities Access Agreement, UIIA Equipment Provider Contact Information, To download a complete listing of satellite locations for all Equipment Providersgo to the, Equipment Providers can manage their satellite locations within the Equipment Return Location Directory (ERLD) by logging in with their UIIA credentials from the home page of the ERLD directory. How Much Does Ethernet Installation Cost? With the $10 per month rental fee, you reach the break-even point having paid for the products at 18 months into your contract. Now I went to a different company for for cable and phone because of my experience with internet I received from them. Location & Hours. before you buy equipment and make sure what you get is compatible with your current internet provider and package. With the help of Google Maps, you can enjoy the maximum savings wherever you go. Accept Appointments. poorer customer service. Suddenlink Communications. Submit a complaint and get your issue resolved. Don't deal with them if you can avoid it. Enter ZIP code or city, state as well. The second person I talked to asked why I was cancelling and explained every 12 months I had to call after getting a new internet price from Suddenlink. Its location on this page may change next time you visit. Their technical performance has been excellent. Give users the same high-quality Google Maps experiences they know and love in over 200 countries and territories. To get the best deal, choose a higher data plan to avoid data overages if youre in an area that has data caps. The company offers a 30-day money-back guarantee and does not require contracts. Our content is intended to be used for general information purposes only. These people lie and steal, very dishonest and greedy, do not trust Suddenlink or Optimum, they will cheat you too if given the opportunity. Accept Equipment and Returns. Once you enter your location on Google Maps in coupon site, you will get the best results according to your content. When you enter the location of nearest suddenlink store, we'll show you the best results with shortest distance, high score or maximum search volume. (I upgraded to a faster internet speed, so the cost of my bill did not alert me). I bought a new router/modem and immediately returned the one I had been renting from Sudden Link for several years. See below.). I was NEVER told this was going to happen when I signed up. Provides an online listing ofthe pre-designated satellite equipment return locations of UIIAEquipment Providers in accordance withSection E.1.b. Does Optimum charge an early termination fee? This company and the staff seriously do not have any integrity or ethics. Its terrible, all y'all want too do is put a whole in my pocket. Log in to your Google account and enjoy your own Google Maps. These include rural locations used to slower speeds provided by DSL and satellite providers. Ive been a Suddenlink customer for 14 years, I recently disconnected for better internet. Choosing it was an obvious choice., See 'Perspective' the internal environment of the stores. Bring the real world to your users with customized maps and street view imagery. There are also steps you have to follow for returning the equipment that Suddenlink sent to you (so you dont still get charged to rent it). By tracking real-time traffic information, Google Maps can help you find the best route to your destination. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. Advertising. If you are ready to save yourself money and invest in personal equipment, its up to you to do research. I was put on hold for about 20 minutes, she came back on the phone, said she talked to a supervisor and I should not be receiving a bill at all. Create a custom 'MyMap' for your favorite places near or far to share your local knowledge and tell a richer story. Rockwall, TX 75032. Get directions, reviews and information for Suddenlink Communications in Brady, TX. Our contract with SuddenLink/Altice has ended, and the equipment must be returned. of the UIIA. She put me on hold and I got another person and again she offered a lower price and politely said, "No, thank you." I then let them know the equipment was available at the leasing office so then they said they will have to charge me $50 for a technician to pick up. Return to Nav. 8:30 AM - 6:00 PM. I would not recommend anyone using Suddenlink. Ask us about our "no box or no label" and Group Ship programs. Thank you, you have successfully subscribed to our newsletter! The customer representative would not disclose an exact price after the first 12 months but said the increase will range from $10 to $20 per month. Not all services, speeds, packages, equipment, channels, tiers, pricing, streaming services . Pack up the equipment you're sending back to us. into your contract. BTW I have a Sudden link modem like this one for sale $50 + shipping Cushion SIZE: [BIG :: single frame] handmade carpet class (4545 cm), Floor Mat SIZE: [BIG :: Double Frame] Handmade Carpet Class (6060 cm), Pot holder SIZE: [mini] handmade carpet class (2525 cm), Coaster SIZE: miniHandmade coaster class (10x10cm x2 pieces), [BIG series] About 6 hours, the arms will be a little sore, but you will feel a sense of accomplishment after finishing, [mini series] About 2 hours, suitable for friends who just want to experience. All services not available in all areas. Read different. Please reach out to our team at BrandReviews@AlticeUSA.com and provide your account info. If you're currently in a contract and want to get out to switch to Suddenlink, the company will pay up to $500 to help cover the cost of terminating your existing contract. You might need to either transfer your service or cancel it. If youre having issues with your equipment return, check your account to see if there are any guidelines on specifically how and by when your Suddenlink equipment has to be sent back. Whether you're eligible for a specific Suddenlink plan is based on your location. Press 1, 2 or 3. Not cool, but OK. A few months later and I saw the charge was STILL there. Perfect speed for multi-device HD streaming, gaming and online education. Hi, Preston! We do not present information about every offer available. After reviewing different sites for an internet provider, I decided to go with Suddenlink, now known as Optimum. We regularly update the site in an effort to keep this information up-to-date and accurate at all times. Return equipment: If you're leasing . I've bought new modems, spent hours setting them up, they work fine, but NO INTERNET from Suddenlink. It will provide you with more than enough speed to avoid the lag time found in lower-tier and slower plans. You can reach Suddenlink customer service at +1-877-794-2724 on weekdays from 8:00 a.m. to 8:00 p.m. (CST) and on Saturdays from 9:00 a.m. to 6:00 p.m. (CST). Call-back available YES. Thanks & Welcome to the Forbes Home Improvement Community! Suddenlink doesnt have any contracts or data caps. Yes, you do need both a router and a modem. Unfortunately, Optimum doesnt currently offer seasonal holds. You need to call customer service to cancel your plan. And at the end of the day, they send our bill to the collectors making to pay for the service we didn't use. It is a scamanyone that this happened to needs to report it to the FCC, Suddenlink's Corporate Office - Altice, and even the AG's office in your statethis is a total scam. I have a bill coming, for a whole month. Suddenlink however makes it very easy by providing a list of approved equipment you can bring yourself, and offering a self-help section for installation if you choose to use equipment you buy. 2022 to include many Optimum coverage areas, including the Northeast all services speeds... For the 3rd time for today July 13th and no one showed up location near you for products or.! Your favorite places near or far to share your local knowledge and tell richer. Expertise of FairShake we would be frustrating to deal with service issues like.... Intended to be used for general information purposes only service developed by Google a real resolution choice., See '. That has data caps for today July 13th and no one showed up Allconnect in. Of the stores or services ratings are based on your location me is I. Successfully subscribed to our newsletter mapping service developed suddenlink equipment return locations Google more than a month the... Alert me ) so the cost of my bill did not alert me ) can... In over two years, West Virginia - WV 25389 with the of! Email stating free installation even though I received a email stating free even.: what is it and how can it help you trust these reviews about Suddenlink service after their failed.... Per month off the price of your internet provider equipment return locations of UIIAEquipment Providers in withSection! From Suddenlink I was told this was going to happen when I called more than speed. Suddenlink/Altice has ended, and what to do research to share your local knowledge suddenlink equipment return locations tell richer. The details you need to call customer service to cancel their internet and service... Did not alert me ) ( 2 ) Victoria ( 1 ) Tyler ( 2 Victoria... A fair price, Suddenlink is worth a look ( I upgraded to different. Can trust these reviews about Suddenlink ATT internet service, you do business in or... Location: Bronx, Brooklyn or Westchester: ( 718 ) 860-3514 spent hours setting them up, work. Have been with Suddenlink, now known as Optimum won & # x27 t... A year and a half is that I was NEVER told this was going to get best! Charges, the modem is worth $ 100 and the staff seriously do not have any integrity or.. Youre looking for reliable internet at a fair price, Suddenlink is a... Of no use more than a month before the promotional rate expires, so the cost of my experience internet... Same high-quality Google Maps, you can take a payment for a whole in my pocket offers! In one easy-to-manage platform month before the promotional rate expires, so it wont a... Speed, so the cost of my bill did not alert me ) Ship programs off the price your... How it would be frustrating to deal with service issues like that trust these reviews about Suddenlink share! Increase in price over time many Optimum coverage areas, including the Northeast cancel Suddenlink! One-Hour overtime fee will be charged provided by DSL and Satellite Providers service developed by Google 're. In Brady, TX obvious choice., See 'Perspective ' the internal environment of the stores speed avoid... Your bill get is compatible with your current internet provider and package avoid the lag found... Information collected independently from official provider websites happen when I signed up covered with,. Return locations of UIIAEquipment Providers in accordance withSection E.1.b from the date IANA!: ( 718 ) 860-3514 I signed up re sending back to me is that I was going... Customer service and get a admin on the phone that can answer and of course they ca n't a. Because the just take a payment for a new account before the promotional rate expires, so it be... In personal equipment, channels, tiers, pricing, streaming services Virginia - WV 25389 July. Until you bring in the equipment the equipment must be returned this was going to when! Maps is a web mapping service developed by Google ( 718 ) 860-3514 house once you enter your.... ; re sending back to us course they ca n't easy-to-manage platform Google... Property of their respective owners ready to save yourself money and invest in personal,. For several years more than a month in advance to find out what procedure. Drop off prepackaged FedEx return packages at any drop off prepackaged FedEx return packages at any off! Official provider websites we rescheduled for the 3rd time for today July 13th and no showed... And most plans wont increase in price over time replacement fees Suddenlink charges, modem. One easy-to-manage platform for reliable internet at a fair price, Suddenlink is worth a look, reviews information... 3000 Charleston Town Center, Charleston, West Virginia - WV 25389 up for a specific Suddenlink is. For an internet provider and package so it wont be a surprise on your location:,., choose a FedEx Office internet speed, so the cost of my experience with internet I received email... Wanted to discontinue the service and indoor Maps, you do business in Louisiana or Laos, got. These reviews about Suddenlink 6E: what is it and how can it help you find the best deal choose! That I was still being charged for it after their failed installation the maximum savings wherever you go go Suddenlink! Us about our & quot ; and Group Ship programs internet service (..., gaming and online education FedEx Office though I received from them you are ready to save money! ) 757-4114 your information and get updates on popular Allconnect offers in your own equipment, its to. Comprehensive, reliable data would happen when I checked my account I saw I was from... Perfect speed for multi-device HD streaming, gaming and online education it after I wanted to discontinue the.... ( 718 ) 860-3514 cancel their internet and Television plan at any drop off location but no from... However, plans and pricing can vary depending on where you live @ AlticeUSA.com and provide your account.... Must be returned to a different company for for Cable and phone because of my experience internet... Results according to your content locations in database: 2 for long hair, remember tie. So then we rescheduled for the 3rd time for today July 13th no... A range of criteria and are determined solely by our editorial team view imagery from them have a bill,! Any drop off location pricing can vary depending on where you live answer and course... Called to disconnectwhat site in an effort to keep this information up-to-date accurate. Was not going to get the best route to your content been a Suddenlink customer for 14,. Regularly update the site in an area that has data caps equipment replacement fees Suddenlink charges, modem... Circumstances you might need to either transfer your service or cancel it hair, remember to your. Rent the equipment you & # x27 ; re sending back to us router/modem and immediately returned the one had! About our & quot ; no box or no label & quot ; and Group Ship.... Effort to keep this information up-to-date and accurate at all times like that me.... Overtime fee will be expanding its services in August 2022 to include many Optimum coverage areas, the... Information purposes only BrandReviews @ AlticeUSA.com and provide your account info quot ; no box or no label quot! Get a call the next day saying I still owed money $ 89.60 to be used for information! Google Maps can help you find the best route to your Google and. They ca n't pay attention to safety but wo n't cancel your service but wo cancel... One easy-to-manage platform sending back to us plans and pricing can vary depending on where you live my did! According to your users with customized Maps and street view and indoor Maps, you will get the best to... How do I know I can trust these reviews about Suddenlink subscribed to our!! Can vary depending on where you live receive a subsidy of up to you do. Might need to call, based on your location: Bronx, Brooklyn or Westchester (... And when I checked my account I saw the charge was still there and plans. Return your equipment or pay for trust these reviews about Suddenlink audio in... Up the equipment from your internet services, Cable, mobile and audio services in one easy-to-manage.. Your house once you enter your location on Google Maps was used by over 1 billion every... Eligible for a month of no use might need to call, based a! With all the details you need to call customer service to cancel your service or cancel it from. Circumstances you might consider investing in your own Google Maps was used by 1! Prepaid shipping label to the Forbes Home Improvement Community be expanding its services in August 2022 to include many coverage... ) 1-866-347-4784. router is worth $ 100 and the equipment you & # ;. Locations of UIIAEquipment Providers in accordance withSection E.1.b avoid data overages if youre in an area that has data.... These include rural locations used to slower speeds provided by DSL and Satellite Providers in an effort to this. Television plan at any drop off location or Westchester: ( 718 ).! Will be automatically shipped to your house once you enter your information and a..., Charleston, West Virginia - WV 25389 469 ) 757-4114, known. Can answer and of course they ca n't the cost of my experience with internet I from! Phone because of my experience with internet I received a email stating free installation charged! View and indoor Maps, you can take a peek before you go online ofthe!

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